Pure Volume Mascara

❓ Frequently Asked Questions (FAQ)

🔹 1. What kind of products do you sell?

We sell a wide range of products including gadgets, home décor items, and kids' toys. All products are handpicked and quality-checked before delivery.

🔹 2. Are your products original and authentic?

Yes, we only sell 100% authentic and quality-tested products from trusted suppliers.

🔹 3. Do you offer cash on delivery (COD)?

Absolutely! We provide Cash on Delivery across Bangladesh. You can even check the product before making payment.

🔹 4. What is the delivery time?

• Inside Dhaka: Delivery within 48 hours

• Outside Dhaka: Delivery within 72 hours

🔹 5. Do you offer free returns and refunds?

Yes, we offer a free return and refund policy. If your product is defective, damaged, or not as described, you can return it within 3 days for a full refund or replacement.

🔹 6. How can I contact you?

You can reach us via:
📞 Phone/WhatsApp: 01746160646
📧 Email: support@signaturegadgetbd.com

🔹 7. Can I track my order?

Currently, we notify customers manually via phone or message. Tracking options may be added in the future.

🔹 8. Do I need to create an account to order?

No, you can order as a guest. However, creating an account allows you to track orders, save addresses, and get faster checkout.

🔹 9. Is there any hidden cost?

No hidden charges. All prices are clearly listed, and delivery charges (if any) will be shown before checkout.